Privacy Policy

How we handle contact inquiries and consent-based analytics

Last updated: August 2026

Wuhan Inno Sensing Technology Co., Ltd. ("we") respects and protects your privacy. This policy explains how we handle information that you submit through the contact form and website analytics data, in line with applicable data protection law.

1. Contact inquiry information

When you submit the contact form, we collect the information needed to receive and respond to your inquiry:

  • Name, company, email address, and message (required)
  • Phone number (optional)
  • Selected product category of interest (optional)

2. How inquiries are used and accessed

We use inquiry information only to understand your request, respond to you, discuss relevant products or cooperation, and perform reasonable follow-up. Access is limited to authorised personnel who need it for those purposes. We do not sell inquiry information or use it for third-party advertising.

3. Analytics requiring consent

We collect analytics data only after you select "Accept" in the consent banner. Declining analytics does not prevent you from browsing the website or submitting the contact form.

  • Anonymous visitor identifier (a randomly generated cookie not tied to contact form details)
  • Page path, visit time, and language
  • Browser type, operating system, and device type
  • Referrer domain, without its query string or page details

4. Technical security data

Source IP addresses and request details may be processed for rate limiting, abuse prevention, server security, and troubleshooting. They are not added to the analytics records or used for advertising.

5. Data retention

Analytics events are retained for no more than 90 days and are then deleted automatically. Inquiry records are retained only while needed to handle and reasonably follow up the inquiry, or longer where required by law, and are then deleted or anonymised. Security logs are restricted and retained only for operational and legal needs.

6. Your rights and choices

Subject to applicable law, you may request access to, correction of, or deletion of your inquiry information. You may withdraw analytics consent at any time by clearing this website's cookies; withdrawal does not affect processing completed before it. Submit requests through the "Contact" page.

7. Contact

If you have questions about this policy or how we handle your data, please contact us through the "Contact" page of this website.